Box Office Hours
100 East Main Street
Waterbury, CT 06702
Regular Box Office Hours: September 1 – June 22
Monday - Friday: 10AM – 5PM
Saturday: 11AM – 2PM
Sunday: CLOSED, unless there is a performance
Summer Box Office Hours: June 22 – August 31
Monday - Friday: 10AM – 3PM
Saturday & Sunday: CLOSED, unless there is a performance
The Box Office is open through intermission on show nights.
Individual tickets for all performances can be purchased online, by phone or in person.
Groups of 15 or more save 10-15% on tickets to most Palace events. Call today, and we'll help plan your next group outing, including dinner reservations, receptions, hotel accommodations and more.
Group Sales Hotline
Email: [email protected] »
Broadway Series Subscriptions
Become a Webster Broadway Series subscriber and enjoy the national tours coming to Waterbury, PLUS these exclusive benefits:
- Up to 20% ticket savings
- Reserved seating in preferred locations
- Convenient payment plans
- Free parking passes (Platinum Subscribers only)
- Free ticket exchange services
- Opportunity to buy tickets before they go on sale to the general public, including additional tickets to PHANTOM OF THE OPERA
Lost & Found
Contact the Palace Theater Box Office 203.346.2000 to inquire about possible recovery of lost items. If you have lost an item, while at an event, please see a Palace Theater staff member or volunteer for assistance.
Dinner and a Show Gift Certificates
Dine in-house or on the town! The Palace's elegant Poli Club is open for dinner/bar service before select shows, or try one of our participating Entrees & Encores restaurants located minutes from the theater. Your reservation/gift certificate is just a click away!