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Employment

At the Palace Theater, we are dedicated to creating a diverse and inclusive work environment that reflects our commitment to making sure everyone feels included and valued. Come join this passionate group of theater and music lovers to create magical and unforgettable experiences for everyone in our local community.

Applicants should be committed to providing top-quality service to theater patrons and be able to work a flexible schedule which might include some nights, weekends, and holidays. The Palace Theater Group is an Equal Opportunity Employer.

Open Full-Time Positions: No full-time positions currently available

Open Part-Time Positions: Box Office Representative, Concessionaire, Welcome Team Member

Please submit resumes to:  
The Palace Theater Box Office
100 East Main Street
Waterbury, CT 06702
Or email to: [email protected]


Box Office Sales & Service Representative

Broad Functions:

Provides customer service to patrons involving answering phones, processing ticket orders via phone or with direct public contact, and general office support. Shifts are show-based and can range from 4-6 hours.

Responsibilities:

  • Use ticketing software to assist patrons with purchasing tickets
  • Answer questions concerning single tickets, subscription memberships, upcoming shows, and local dining, and other general information

Qualifications:

  • Excellent phone and customer service skills required
  • Basic math skills required
  • Night & weekend availability preferred
  • Age Requirement: 16

Email resume to [email protected] to apply.
This is a minimum wage position.


Concessionaire

Broad Functions:

Provides customer service to patrons before and during shows involving selling snacks and soft drinks. Shifts are show-based and can range from 3-4 hours, depending on events. This is not a bartender position.

Responsibilities:

  • Sell concessions before and during shows and events
  • Greet patrons and answer questions
  • Keep concessions areas neat and organized

Qualifications:

  • Basic math skills required
  • Night & weekend availability preferred
  • Age requirement: 16

Email resume to [email protected] to apply.
This is a minimum wage position.


Welcome Team Member

Broad Functions:

Provides customer service to patrons before and after shows involving providing guidance to the Palace Theater entrance and answering patron questions. Shifts are show-based and are 2 hours long over the course of an event (1:15 before and 45 minutes after event). Position consists of outside duties (Palace logo jackets, radios & flashlights will be provided).

Responsibilities:

  • Serve as a welcoming face and customer service liaison to patrons arriving to the Theater
  • Provide guidance and direction for those coming to or from the parking garage
  • Assist with show-related questions

Qualifications:

  • Ability to stand outside for extended periods of time
  • Age Requirement: 18

Email resume to [email protected] to apply.
Welcome Team Members are paid $30 per shift.


Equal Opportunity Employer

The Palace Theater is an equal opportunity employer and complies with applicable federal and state fair employment practice laws. The Palace Theater does not discriminate and will not tolerate discrimination against employees or applicants because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, history of mental disorder or physical disability any other reason prohibited by any applicable law or regulation.

The Waterbury