Box Office: 203.346.2000 |
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Box Office

Box Office Hours

100 East Main Street
Waterbury, CT 06702

Box Office hours until further notice:
Monday – Friday: 10am – 5pm
Saturday: Closed
Sunday: Closed

Single Tickets

Individual tickets for all performances can be purchased online, by phone or in person at the Box Office.

Buy Single Tickets »

Gift Card

Palace Theater gift cards may only be redeemed in person on ticket purchases at The Palace Theater Box Office at 100 East Main Street, Waterbury. You may call the Box Office and order tickets to be picked up at Will Call, but you will need to present the gift card to receive your tickets. Palace Theater gift cards cannot be redeemed on purchases from third-party sellers who may be selling products in the Palace Theater, including show-related merchandise.

Gift cards can also be used on concessions & bar purchases.

Purchase a Palace Theater Gift Card »

Group Sales

Groups of 10 or more save 10-15% on tickets to most Palace events. Call today, and we'll help plan your next group outing, including dinner reservations, receptions, hotel accommodations and more.

Learn more »

Group Sales Hotline

Call: 203.346.2011
Email: [email protected] »

Broadway Series Subscriptions

Become a Webster Broadway Series subscriber and enjoy the national tours coming to Waterbury, PLUS these exclusive benefits:

  • Up to 20% ticket savings
  • Reserved seating in preferred locations
  • Convenient payment plans
  • Additional ticket discounts
  • Free parking passes (Platinum Subscribers only)
  • Free ticket exchange services (seating & pricing not guaranteed)
  • Opportunity to buy tickets before they go on sale to the general public

Subscribe today!

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Lost & Found

Contact the Palace Theater Box Office 203.346.2000 to inquire about possible recovery of lost items. If you have lost an item, while at an event, please see a Palace Theater staff member or volunteer for assistance. All unclaimed items will be donated to local charities after 30 days. The Palace Theater is not responsible for lost items, but we will do our best to reunite all lost items to their proper owner.

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The Waterbury