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Covid-19 Health & Safety

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The Palace Theater management considers the health and safety of our patrons, performers, backstage crews, volunteers, and staff to be its highest priority. As the response to COVID-19 and its variants continues to evolve, the Palace Theater is working with municipal and public health officials to assess COVID-19 related protocols and ensure that the venue remains a safe environment for all.

Health & Safety Policy

The following Health & Safety Policy is in effect as of September 1, 2021 until further notice:

All attendees at Palace Theater events will be required to:

Show proof of full COVID-19 vaccination

Or

Present proof of a negative COVID-19 PCR test taken within 72 hours.

Also

A properly worn face mask will be required for all, regardless of vaccination status, while inside the building, except while actively eating or drinking. Those who are medically exempted from mask-wearing must provide a note from their healthcare provider.

 

What is considered “Fully Vaccinated?”

  • Two doses of COVID-19 vaccine (Moderna or Pfizer): patrons must have received their second dose of the vaccine at least 14 days prior to attending a performance at the Palace Theater.
  • Single dose of COVID-19 vaccine (Johnson & Johnson): patrons must have received their single dose of the vaccine at least 14 days prior to attending a performance at the Palace Theater.
  • A booster shot is not required.

 

What forms of proof of vaccination are accepted?

A physical card or a photo of a vaccination card that matches the patron’s valid photo ID.

 

What forms of proof of a negative test are accepted?

A printed or digital test result that matches the patron’s valid photo ID.

 

What about children under 12?

Children under 12 are required to show proof of a negative COVID-19 PCR test taken within 72 hours and wear a mask.

 


 

Additionally, we have made significant updates to our building and amenities designed to promote a healthy and safe patron experience.

Air Quality

The Palace utilizes MERV-13 filters and has enhanced air exchange protocols allowing for greater amounts of fresh air within the theater.

Cleanliness

The Palace is cleaned and sanitized daily and between performances, with a focus on frequently used areas and touchpoints. Touchless hand-sanitization stations are available throughout the building.

 


 

Show Status

Visit our Show Status page for up-to-date information about any rescheduled, postponed or cancelled shows and events.

 


 

The Palace will continue to update its policy based on requirements from the State of CT and the City of Waterbury. Thank you for your cooperation and continued support as we all navigate this difficult situation.

Should you have any questions or concerns, please contact the Palace Theater Box Office at 203.346.2000.

The Waterbury